There is a company that has been around for a number of years called Arise. They serve as an outlet between companies and potential work at home customer service agents. Here are some of the pros and cons to working for Arise:
*You have to pay to become certified and it can cost you up to $99 for what is called ACP training. I say upto because some times they do have sales or vouchers that become available to lower the price. This training is not worth any cost. It basically is a self paced process that teaches you the basics of the Arise website. You can complete the class in a few hours or you are allowed to take a week.
*You have to pay for your own background check.
*In order to work for any of their clients, you have to incorporate or you have to join one of the corporations already set up. There is pros and cons to this also, depending on which state you live in. In some states when you are a corporation you have to do yearly state filings and fees. So for less headache it may be more cost and time effective to join a already established corporation. If that is your choosing, I would recommend http://gozancorp.com/ Tamara is awesome and a real sweet heart to work with. Just tell her Darla sent you and she will take care of you.
*Once you decide which company you want to work for, you than have to pay for your own training. It can range from $79 up to a couple of hundred dollars per client. Yes, that means you can work for more than one company, but you must pay and successfully complete training for each and every company you want to work for. Some of the training can take a few months and that is a few months that you are not making any money. If you sign up for training for one of these companies, it is very strict about no missed classes or you will be booted from the class, you will not be able to retake the class and you will not be able to ever work for this company ever again. It does not matter what the reason is, hospital, death, internet service provider. The only exception to this is a national emergency.
*Once you have successfully completed training, you have to pay for your drug test.
*You are an Independent Contractor, not an employee. So you are responsible for your own taxes.
*Arise takes out $19.75 out of your checks twice a month for a service fee.
*They do have a very long list of clients they service, which means variety for you to choose who you want to work for.
*Large variety of some fortune 500 companies.
*You can work for more than one company.
*You get to work from home.
*You can earn performance incentives and bonuses
*You can work part time or full time.
So as you can see, alot of things to consider. While I can not list the actual companies they service because of a confidentiality agreement. I can tell you that I know of 20 of the companies they service and they are all well known. One is a well known cellphone provider, you also have a building materials store, a couple of cruise lines, a couple of computer chain stores, a catalog company, a couple of tax companies, a book chain, just to name or should I say, hint at a few.
To get started with them you will need-
A separate landline telephone dedicated to receiving Arise incoming calls. VOIP, Digital and Cell phones are not acceptable.
Windows XP or Windows 7 operating system. Vista is not supported and neither is MAC.
Broadband such as Cable or DSL is the only thing accepted. And it must not be a wireless connect.
Processor: 1.4 GHZ or better (2 GB RAM or better RECOMMENDED)
Hard Drive: 80 GB with at least 15GB of free space
CD-ROM: 48X Speed CD-ROM R/W R/W DVD or a 3 1/2
Sound Card & Speakers: 32-bit sound card and a pair of desktop speakers
Monitor: 19 inch or larger monitor
For the actual training classes you will also need a USB headset with microphone.